Frequently Asked Questions
Everything you need to know about shopping with Portage MCC
What are your shipping rates and delivery times?
We offer standard shipping across the country. Orders are typically processed within 2-3 business days, and delivery times vary by location, usually arriving within 5-7 business days.
What is your return policy?
We want you to be completely satisfied with your purchase. You can return most items in their original condition within 30 days of delivery for a full refund or exchange.
Are the products at Portage MCC ethically sourced?
Yes, we prioritize working with suppliers who adhere to fair labor practices and sustainable manufacturing processes to ensure high-quality, ethical products for our customers.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within one hour of placement if you need to make changes or cancel your order.